Frequently Asked Questions:
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What are your fees?
Sessions cost $165-195 per 50 minute appointment depending on needs. If cost is a barrier, please contact me to let me know. Although there may be a longer waitlist, I do have a certain amount of sliding scale slots available periodically for those that qualify.
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What clients do you serve?
I serve clients 18 years of age and older that are seeking individual therapy. I am currently unable to accept new couples onto my caseload, but would be happy to refer you to other qualified therapists in the area for these services.
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Do you direct bill to insurance?
At this time I offer direct billing to Blue Cross Medavie for veterans, NIHB (Indigenous Affairs), and Greenshield. All other clients will receive a detailed receipt upon payment that you can use to submit to your extended health benefits program should you be eligible.
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What payment methods do you accept?
Most clients pay via credit card which is billed automatically at the end of each session. However, clients may also choose to pay via e-transfer, cash (for in-person sessions only, exact change required), or Debit.
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Are taxes included in the price?
Registered Social Work services are HST exempt in the province of Ontario, therefore, there is no tax added to the cost of sessions.
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What is your cancellation policy?
I require 24 hours notice to reschedule or cancel an appointment. If a client is unable to give 24 hours notice, they will be charged the full fee for the session. This is because I hold your time slot just for you, and will most likely be unable to fill the slot with less notice than this. If clients are unable to attend in-person sessions but would still like to utilize their session, they are welcome to switch to a virtual session (phone or video) at any point before their scheduled appointment time.
In the event of a no-show, I will call the client approximately 10 minutes after the scheduled start time. If there is no response from the client by 15 minutes after the scheduled start time, it is classified as a no-show.